SuperPharm

The Solution

Benefits of LS Central

The implementation of LS Central for pharmacy has generated further improvements in many areas of their business:

• In the past, system set-ups for new store locations took days to implement; With LS Central for pharmacy, implementation is now completed in a matter of hours.
• In a setting where pharmacy is located inside of a grocery store, customers can pick up their medicine and continue shopping retail items, paying for everything at a grocery store's cash register. 
• The POS provides automated cross-selling recommendations based on purchases. This way, staff can make customers aware of other products they might find beneficial and ensure that they have everything they need before leaving the store.
• Current sales figures are now consistently available. SuperPharm's previous system could only supply sales figures the next day; now, they can get a real-time look at where their sales are at any time, for any location.
• The POS interface can be customized based on user roles and permissions.
• Global vision of the activities of all the stores from Head Office.

Newly implemented solution allowed SuperPharm to manage various types of prescriptions, handle drugs effectively and keep track of the levels of pharmaceutical stock across all stores. At the same time, they are now able to handle retail items (including pricing, replenishment, campaigns/promotions, loyalty, etc.), manage appointments and reservations, and finalize sales at the POS.

Watch our success story and find out how SuperPharm took benefit of offering customers a more personalized shopping experience that provides loyalty benefits and more reliable healthcare service across all channels.